refund policy

Refund Policy

Customer Satisfaction First
We are committed to offering high-quality products and services. If for any reason you are not satisfied with your purchase, please read our refund policy below carefully.

1. Terms for requesting a refund

You have 7 days from the date of purchase/delivery to request a refund. After this period, unfortunately, we cannot guarantee a full or partial refund.

2. Conditions for a refund

To be eligible for a refund, your product/service must meet the following conditions:

• The product must be unused and in the same condition as received (if applicable).

• It must be returned in its original packaging (if applicable).
  

3. Exclusions

No refund will be provided in the following cases:

• Products damaged due to improper or non-compliant use.

• Services already provided or partially used.

• Sale items or special promotions (unless otherwise specified).

• Digital content downloaded or consumed.

4. How to request a refund

To request a refund, please contact us at: fashion25able@gmail.com including:

• Order number

• Reason for the request

• Any photos (if it's a damaged or defective product)

We will respond within [e.g., 2-3 business days] with instructions on how to proceed.

5. Refund timeline

Once the return is received and verified (if applicable), we will process the refund within [e.g., 7 business days], using the same payment method used at the time of purchase.